Troubleshooting steps to fix AppVIsvSubsystems32.dll.

When you install Office, you may see error code 0xC0000142 if a previous installation of Office is failed. Here are some things you can try to resolve error code0xC0000142. We’ve listed the most common solutions first, so try them in order.


Common causes for error code AppVIsvSubsystems32.dll

  1. Antivirus software or firewall might be blocking the Office installation.
  2. Internet connection or proxy settings are preventing you from installing Office.
  3. Pre-existing version of an Office suite is blocking the installation.
  4. Incomplete\partial\failed repair\installation\change\removal of a previous Office suite can prevent from installing a newer version


Follow the below steps to troubleshoot the error code AppVIsvSubsystems32.dll


1 – Repair your Office app

error code AppVIsvSubsystems32.dll will be fixed when the Office repair tool replaces all the corrupted system files. Follow the steps below to run a repair tool to fix the error.

  1. Open Control Panel using Start.
  2. Click on Programs and select Programs and Features.
  3. Click on the Office product that you want to repair.
  4. Click Change.
  5. Select Quick Repair and click on Repair. If Quick Repair didn’t fix the error code AppVIsvSubsystems32.dll, select Online Repair and click on Repair.

Note: If Office Repair did not fix the error, remove and reinstall the Office Suite to fix the error code AppVIsvSubsystems32.dll


2 – Steps to remove Office

In case if the error persists even after running the Office repair tool, uninstall Office from your computer.

  1. Open Control Panel using Start
  2. Click on Programs and select Programs and Features.
  3. Select Office Suite and click on Remove.

Note: If Office uninstallation failed or it didn’t fix the error, a manual uninstallation is required to completely remove the Office Suite.


3 – Steps to remove Office manually to fix the error code AppVIsvSubsystems32.dll

If the error code AppVIsvSubsystems32.dll is re-occurring, proceed with the following steps to manually remove the Office program from your computer.

Step 1: Remove the Windows Installer packages

  1. Find the Office 16 installation folder, typically located in C:\Program Files\.
  2. Right-click the Microsoft Office 16folder and select Delete.

Step 2: Remove the Office scheduled tasks

  1. Open a Command Prompt window as an administrator.
  2. At the command prompt, type the following commands and press Enter after each one:

schtasks.exe /delete /tn “\Microsoft\Office\Office Automatic Updates”

schtasks.exe /delete /tn “\Microsoft\Office\Office Subscription Maintenance”

schtasks.exe /delete /tn “\Microsoft\Office\Office ClickToRun Service Monitor”

Step 3: Use Task Manager to end the Click-to-Run tasks

  1. Open Task Manager.
  2. Click the Process Tab
  3. If the following processes are running, right-click each one, and then click End task after you select each process.
  • .exe
  • setup*.exe

Step 4: Delete the Office files

  1. Press Windows logo key + R to open the Run Dialog box.
  2. In the Openbox, type %ProgramFiles%, and then click OK.
  3. Delete the “Microsoft Office 16” folder.
  4. Delete the “Microsoft Office” folder.
  5. Open the Run Dialog box, type %ProgramFiles(x86)%, and then click OK.
  6. Delete the “Microsoft Office” folder.

Step 5: Delete the Office registry subkeys

  1. Open Registry Editor.
  2. Delete the following registry subkeys:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV
  • HKEY_CURRENT_USER\Software\Microsoft\Office
  • Then Delete the Office key.

Step 6: Delete the Start menu shortcuts

  1. Open a Command Prompt window as an administrator.
  2. Type %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs, and then press Enter.
  3. Delete the “Microsoft Office 2016 Tools” folder.

4 – Download and install Office

  1. Sign in to your My Account page using the link https://go.microsoft.com/fwlink/p/?LinkId=613327
  2. Choose Install.
  3. Click Run or the equivalent depending on the browser you’re using.
  4. When you see “You’re good to go”, click All done.

Error code AppVIsvSubsystems32.dll: This article contains the troubleshooting steps to fix the error code 0xC0000142. If you have reached here after following all the above-mentioned troubleshooting steps. If an error is still unresolved, you may contact the Help desk for further assistance in troubleshooting the error code AppVIsvSubsystems32.dll